Revitalize Your Health, Energize Your Life, Unlock Your Full Potential.
Providing Certainty, Clarity, and Direction to Maximize Health and Human Performance.
Transformative Wellness Rooted in Experience
Dr. Galvin’s journey from the ER to pioneering personalized care shaped Vitality’s guiding principles: Certainty, Clarity, and Direction. For over 15 years, we’ve been leading the way in helping clients achieve lasting health through real-life transformation.
CERTAINTY
Dr. Galvin's resolve took shape in the ER where he witnessed preventable health tragedies, including the sudden cardiac deaths of three young men under 40. These experiences, combined with his own health questions, drove him to pursue comprehensive diagnostics to gain a true picture of his health. At Vitality, we bring this same level of certainty to each patient by providing thorough assessments and evidence-based insights.
Dr. Galvin gained clarity out of frustration, and a deep exploration of his own health opened his eyes to what his results meant. At Vitality, we sit down with you to discuss your results thoroughly. We believe in taking the time to provide context and answer questions so you leave with not only a report but a true understanding of your health.
CLARITY
Inspired to make this transformative care with actionable therapy, guided by cutting-edge science personalized to each patient, Dr. Galvin founded Vitality Wellness Institute. At Vitality, we provide direction with actionable guidance, personalized to each patient, giving you a roadmap to success.
DIRECTION
FAQ
All you need to know
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What is precision concierge medicine?Concierge medicine is a highly personalized healthcare model where patients pay an annual fee for enhanced services. These include 24/7 direct access to your physician via phone or text, same-day appointments, comprehensive medical care for all health concerns, specialist referrals, and advanced optimization, hormone, and longevity therapies.
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What kind of access do I have to my physician?As a concierge patient, you will have 24/7 access to your physician via phone, email, or text. Same-day or next-business-day appointments are also available.
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How long are the appointments?Our appointments are significantly longer than traditional medical appointments, ensuring you have ample time to discuss concerns and create a comprehensive care plan with your provider.
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Is concierge medicine right for me?Concierge medicine is ideal for individuals who want personalized, proactive care with direct access to their provider, and a focus on long-term health optimization.
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What services do you offer?For our concierge patients, we offer comprehensive primary care, complete management of all medical issues, specialist referrals, executive physical exams, advanced lab testing (including genetic and liquid biopsy cancer screenings), and personalized treatment plans. This also includes full optimization therapies, including hormone and longevity therapies, as well as urgent care services. For other patients enrolled in specific programs, care is limited to the details of the program (e.g., hormone therapy patients are treated only for hormone-related concerns).
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What is the Vitality Care program?Vitality Care is available only to existing patients and family members of our concierge patients. This program provides limited urgent care and acute medical services on a space-available basis, subject to physician discretion. Dr. Galvin, who is board certified in Emergency Medicine and skilled across many medical specialties, oversees all urgent care services. Availability is limited based on our schedule. Concierge patients, therefore, essentially have access to their own personal Emergency Medicine doctor, which is a significant upgrade from what most primary care physicians can offer.
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What happens if I need to see a specialist?If a specialist is required, we will facilitate referrals and ensure smooth coordination of care between providers, ensuring continuous communication and treatment consistency.
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What are the membership fees?Our membership fees vary depending on the level of service. Please contact our office for specific pricing details.
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How do I enroll?To enroll, please contact our office directly, or fill out our “Contact Us” form. We will guide you through the enrollment process and schedule an initial consultation to discuss your health goals.
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Do you accept insurance?We do not bill insurance directly. By removing third-party payers, we are able to focus fully on your care without the administrative burden of insurance, which often limits the time and resources available in traditional practices. This allows us to deliver more personalized, effective, and timely care.
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Can I submit to insurance for reimbursement?Yes. Although we do not accept insurance, we provide properly coded invoices that you may submit to your insurance provider for potential reimbursement. However, please remember that submitting for reimbursement will give your insurer full access to the results of any tests or treatments related to that invoice. Reimbursement varies depending on your specific plan and may require you to meet an annual deductible or co-pay. Please contact your insurance provider for details.
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Will my insurance cover prescriptions?Most insurance companies do not cover compounded medications. Compounding pharmacies typically do not accept insurance for direct payment. Please check with your provider for more details
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Will my insurance cover lab tests?Some insurance plans may cover the cost of lab tests. It’s best to contact your insurance carrier for details regarding coverage.
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Will my FSA cover your treatments?Many Flexible Spending Accounts (FSA) cover health-related expenses not included under primary health insurance, such as medications, office visits, co-pays, and supplements. Please consult with your employer or the IRS for more details.
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How is confidentiality maintained?Confidentiality is one of our highest priorities. Many of our patients, especially those with advanced testing (such as genetic or cardiac evaluations), are concerned about how much of their medical information could be accessed by external entities, including insurance companies. We take every measure to ensure that you remain in control of your medical data. This is particularly important because such information can affect your eligibility and rates for life or health insurance. All lab work and testing are your property, and you can decide which results, if any, are shared with other providers or insurers.
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A word of caution regarding insuranceWhile we can provide limited coded invoices for some services, if you choose to submit these to your insurer for reimbursement, they will gain full access to the results of the tests or treatments related to that invoice. This is a concern for many of our patients, especially those who are high net worth and use large life insurance policies as part of their estate planning.
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What if I travel?We offer telehealth services, allowing you to receive care or advice no matter where you are in the world. Your health remains a priority, even when you're traveling.
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What if I have an emergency?In the case of an emergency, we advise going to the nearest emergency room or calling 911. Dr. Galvin will coordinate and advise if you are a concierge patient. He will assist in follow-up care after the emergency is addressed.
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How is concierge medicine different from traditional healthcare?Concierge medicine provides a much more personalized and accessible approach to care. Concierge patients benefit from longer appointment times, same-day scheduling, direct communication with their physician, and a proactive focus on prevention, optimization, and overall healthspan. In our practice, concierge patients always have direct access to Dr. Galvin or your provider, who brings a broad set of emergency medicine skills that significantly enhance the level of care available compared to most primary care models. While our highly trained nurse practitioners are an important part of our care team, concierge patients will always have access to Dr. Galvin himself.
The initial consultation offers patients insights into their health, risk factors, and personalized options for improvement.
Vitality’s team provides provides comprehensive primary care and health optimization focused on longevity and peak performance, ensuring you can live and perform at your best.
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